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Axis Capital Group, an insurance company based in Bahamas with branches from America, Europe and Singapore has now partnered with medical insurance companies in Jakarta, Indonesia to meet the demands of the market on the wider scope of coverage.
When it comes to insurance company, the issue is usually trust – and who you feel comfortable dealing with. A trusted company from your home country with familiar policy structures and claims procedures may be easier to deal with. Jakarta insurance proposed to partner with Axis for this cause. Here are the pointers for expatriates who travel and live in Indonesia who would need information regarding the matter:
Home Country Insurance
Review the policy and ask your insurance company in your home country what coverage they offer during your stay overseas, as well as during travel to and from your new posting and on business trips.
Regardless of possible insurance coverage in your home country we advise you to locally purchase insurance protections for your property (if you own it), your household, your car(s), your personal liability and your domestic staff.
Insurance for your employees
If you are working for a multinational firm in Indonesia, most likely the company has insurance policies for its employees through group policies for health, life and personal accident. Often these insurance schemes are good selling points in encouraging competent Indonesian staff to join the firm. Joint venture general insurance firms can also manage an internal insurance scheme, if you'd prefer to keep it all in-house.
Employment with local firms
Expats often expect the same coverage that they get when insured in their home country. If you are in Indonesia, never expect this kind of set-up. Many companies cover medical expenses under a reimbursement scheme to cover medical expenses, instead of an insurance policy. This means that all (or a percentage of) medical expenses are directly reimbursed by the company. Some companies set limits for lower-level employees, for example reimbursements up to a set amount per year or up to the equivalent of one month's gross salary. Other companies offer insurance; however the allowance that the policy covers may only be sufficient for 2nd and 3rd class in the case of hospitalization and may not be applicable for any outpatient treatment.
Insurance for Household Staff
It is customary, but not mandatory, for expats (as well as Indonesians) to cover the basic medical expenses of their household staff and drivers. Some of you may think that because of the low cost of medical expenses, you do not have to get insurance for them anymore but having insurance for people who work for you can help you and your staff as well as lessen complaints that may arise for the lack of compensation.
